Reviews Of Total Care Dental
American Fork, Utah’s Favorite Family Dentists
My daughter did so fabulous yesterday after surgery. Even though she was in a lot of pain from her mouth, she had energy otherwise. She kept telling me she could breathe better, that her whole body felt better. She could walk up the stairs easily because she could breathe and her heart didn’t hurt.
Her normal resting heart rate has been 106 – 112. Her standing heart rate without exertion has been 112-126. Her regular doctor has been worried for her but has been unable to help get that rate lowered. Yesterday, her resting heart rate was 74 and her standing without exertion heart rate was 78. Her heart rate increased walking up stairs to 84. SO incredible!
Under regular circumstances, Stacey would have had a lupus flare by two hours into the surgery and a migraine come on. She never had a lupus flare yesterday and no migraine. This is miraculous—but I knew that things would calm down after getting rid of so much infection.
I cannot thank you enough and especially Dr. Jorgensen for her concern and care. We are so humbled by Dr. Jorgensen’s willingness to put special effort and extra time into blessing our daughter with her talents and technology. We know the Lord led us to Dr. Jorgensen so that she could help in ways that no one else could. There are miracles today and this is one BIG one for us. A lot of people were praying for a good outcome.
So, thanks to all that helped her. We just know that this will be a turning point in her health.
Desi E
Total Care Dental makes me wish I could have a partial life do-over. If I would have had them caring for me from the beginning, I never would have suffered or struggled so much with my teeth. In fact, I would have perfect teeth today if they would have been my carers.
Katie Ronsse
Fabulous People and Service! I feel like I’ve been getting world-class dental care from some truly great people.
Mikayla Patten
I love Total Care Dental. Everyone there is so nice and they all treat me like a friend. They are so good at remembering who everyone is and can remember what you even told them the last time you went in. It is such an amazing experience there and I hope to never go anywhere else!
Steve Pingree
Everyone at Total Care Dental treats me great, and they do excellent work. They make going to the dentist kind of fun.
tim gibson
Awesome, my wife and I love the care, laughs, and personal touch.
Jaymie Farr
Some people are born with dentist anxiety, and I was one of them. I haven’t been able to get dental work (more than a cleaning) for 10+ years. I tried many different dentists and approaches, and nothing seemed to work. The staff and dentists at Total Care Dental completely changed my experience going to the dentist, and today I was able to get the work done that I needed without fear and anxiety!
Here are a few things to love about Total Care Dental:
- Everyone in the office is friendly and professional. They know my name and talk to me like an old friend. They never make me feel stupid for my anxieties, and treat my concerns as legitimate concerns.
- Dr. Jorgensen is an exceptional dentist. She is thorough in her exams and clearly explains the procedures. She is quick in completing the work and did an excellent job (I couldn’t even feel the shots when she was numbing me up!). She even called me the evening after my appointment to check up on me!
- Warm blankets from the dryer
- Accommodating to patient’s needs (noise-cancelling headphones, special calming music/herbal supplements, working with the patient to determine the best way to get the work done, etc.)
- Billing and office staff are very involved and clearly explain billing, scheduling, etc.
- Warm cookies on the way out!
My husband and I call Total Care Dental the “Dental Spa”. At first I was disappointed to find that the practice was out-of-network on our dental plan, but the 10% extra cost for out-of-network dentists has been totally worth it.
*The reviews on this page are from actual patients of Total Care Dental. Individual results may vary. Reviews are not claimed to represent results for everyone.
Total Care Dental Team Of American Fork, Utah (UT)
What do you think makes a perfect dental team member? Compassionate, caring, good listener, detail oriented… even goofy. Well, this dental team has all that and more! American Fork Dentists, Dr. Jorgensen and Dr. Coles have looked far and wide to find team members that are genuinely interested in our patients, concerned with making you feel comfortable, and with giving you the best possible dental care in American Fork, Utah.
This team makes a winning combination. Total Care Dental is about Hope, Health and You! Our practice was honored as “Best of State” in Utah among all service oriented businesses. Please feel free to let us know anything we can do to make your visit to our dental office in American Fork, Utah (UT) more ENJOYABLE.
Steve Jorgensen ~ Co-Owner Steve got pulled into the dental world in 2001 when Total Care Dental was opened. Before that he was a civil engineer, having attended Brigham Young University for a bachelor’s degree and the University of Nebraska for a Master’s Degree. He does all things in the dental office (management, marketing, accounting, finances, IT, maintenance…) except look in people’s mouths. He is married to Dr. Michelle Jorgensen and loves working with her on the dental practice, the house, and 4 amazing kids. He enjoys golfing, the outdoors, riding a Harley, and spending time with family.
Jilene Mecham ~ Dental Hygienist
I love life, laughter and enjoy my many roles as a woman. I have a composed, enjoyable, fun-loving husband and four energetic, talented, amazing children. I love working as a dental hygienist. I graduated from the University of Southern California Dental Hygiene School in 1991. I worked for a few dentists until I found a brilliant, compassionate, artistic dentist in Dr. Michelle Jorgensen in 1999. I love working with her and Dr. Coles. When not working as a hygienist or playing with my wonderful children, I’m either running marathons or biking with my fantastic husband.
Julie Nielsen ~ Front Office Concierge
I have been in dentistry since 1980 and still get excited about it and love to help people achieve better health and a beautiful smile. I feel blessed being here at Total Care Dental working with friendly, skilled and knowledgeable team members. I love serving our patients and being in an atmosphere of caring, fun, love and laughter. I am married to a wonderful man and love being with him whether it’s going for a walk, hiking, traveling, or just enjoying being outdoors together. I have 1 son, 5 stepchildren, and 11 grandchildren. They all keep me very busy, but I love it and feel very blessed.
Stacie Henry ~ Dental Assistant
I have enjoyed being part of the dental world since 1993. I joined the Total Care Dental family in 2000. I love the patients, atmosphere, friendships, and all the continuing education that we do here. I took a short eight year break to be a “stay at home mom” and have recently returned. It’s great to be back. I have been married since 1995 and we have three wonderful children (all parents say that). You can often find me volunteering at their elementary school or running kids to various activities. As a family we enjoy camping, traveling and anything outdoors in our free time.
Laura Moody ~ Practice Manager
Most people in this field say they have a “love of dentistry”. Laura, however, has a love of marketing! After spending several years as an International Barbie Marketer in Southern California, she moved to Utah and was hired to do the marketing for Total Care Dental. Since being here, there hasn’t been a beautiful smile that she hasn’t appreciated on a whole new level. “I have such a respect for the team here, especially the doctor’s and their impressive knowledge. I see our patients come in feeling pain and frustration and leave with hope and self-esteem. This has added a bright spot to my world.” She enjoys people with a good sense of humor, the ocean, pretty cupcakes and of course…Barbie.
Kara Downing ~ Surgical Assistant
Kara started dentistry work when a friend recommended it to her 14 years ago. She loves helping people so being a Surgical Assistant is perfect for her. She enjoys seeing how it helps people. When she isn’t helping with smiles, she loves camping, boating, softball and CARS! She has had a passion for cars since she can remember which she got from her dad. She even studied collision repair in college! She is happily married with two kids, a girl and a boy.
Margot Green ~ Care Coordinator
Who couldn’t love the team at Total Care Dental? After working with Michelle for 10 years, I ventured out to work with a dental consultant for a few years. Due to my passion for dentistry, I wanted to help other teams as well. Now I’m back to my roots! I love what this practice stands for and the quality of dentistry and care that is given here. Plus…the team here gives a “Top Gun” experience. When not at the practice you’ll find me traveling, playing with my family, mountain biking or on the courts playing a fun game of tennis.
![wendy cullem of total care dental american fork ut](https://www.totalcaredental.com/wp-content/uploads/2019/09/wendy-c.png")
Wendy Cullem ~ Dental Hygienist
I followed my sister’s footsteps, and in 1992 became a Dental Hygienist. I graduated from Idaho State University with a Bachelor’s Degree. I am a native of Southern California, except for the two years I lived in Idaho while going to ISU. My husband and four kids moved to Utah in May of 2015. I love to hike, ski, play soccer, read and spend time with family and friends. I have worked for many different dentists throughout my career, but none have compared to Total Care Dental. I am constantly learning and improving with my wonderful dental team.
Kelsie Yarn ~ Front Office Concierge
Kelsie has been a dental assistant for two years. She went to school in Idaho Falls and has been working and loving dentistry ever since! She moved to Utah in February of 2018 and found a family here at Total Care Dental. She was recently married to her amazing husband, Joey and they are loving married life. She has a passion for the outdoors and animals. She loves camping and snowboarding and is working on getting a dog!
Angie Catmull ~ Finance Coordinator
Angie has been working in the dental field for 33 (maybe more) years. She started as a dental assistant, then an office manager and now she is our financial specialist. She loved dentistry so much, that she wanted to share what she was learning and formed the study group “Utah Dental Office Leaders Learn” back in 2012. She has been married for 30 years and has two beautiful children, Jake and Taylor. She loves to sew and cook, however after having surgery on her hands a few years ago, she has been a little bit limited. But that doesn’t slow her down!
Jackie Andersen ~ Community Outreach
Jackie has been in the dental field for nearly 30 years, obtaining her CDA and working in various positions. She loves being with the Total Care Dental Team, helping to spread the good word of what makes us truly unique in giving “total care” to our patients. She has known Dr. Jorgensen for years and one of the many qualities she admires in her is her continual quest to gain knowledge, insight and experience to best serve her patients. Some of her favorite things are cleaning and organizing (yes, she embraces her OCD), meeting new people, going on walks, spending time with her husband and making memories w with family–especially her 11 grandchildren!
Kangie Dawber ~ Care Coordinator
Kangie came into Total Care Dental one day to tell us about her practice as a Doula and turns out…we loved her and offered her a job! She tells us that she feels honored to be part of the Total Care Dental Team. “There is an air of compassion and care for the team members and for the patients here. You can literally feel it as you walk in the door! Every day is a learning experience and the knowledge the doctors have is truly enviable.” Total Care Dental suits her personality well, as her passion is whole body health. She loves to travel, and while in Australia she met her husband. From there they moved to England where they lived for eight years and had their little son Jack.
Aly Ray ~ Dental Assistant
Aly came to us from California where she was a birthday party Disney Princess! She came on board to work at the front desk, but soon realized that she loved dental and works with Dr. Jorgensen assisting on surgeries and is a certified phlebotomist. She loves being in musicals and is a pre-med student at UVU.
Amber Smith ~ Operations Manager
Amber has been in the dental field for 20 years and has done everything from assisting to managing the practice. She loves the one on one interaction, the care we provide, the relationships that are built here and getting to know both patients and staff on a personal level. She loves running, camping, hunting—a real outdoor girl. She also enjoys her large family and reading.
Leslie Stockle ~ Dental Assistant Leslie loves to workout, spend time with her two children and will eat any type of chocolate that comes her way. She has been an excellent dental assistant since 2013. You can find her outside, hiking, biking—anything to get outdoors. She is IV Certified and although she’s tiny, she is a huge asset to Total Care Dental!
Suzanne Bush Black ~ Coach
Suzanne has been coaching and training in the dental field for 40 years! Her expertise ranges from teaching hundreds of “Dental Boot Kamp” courses to perfecting systems and customer service for private dental practices in the United States and Canada. She comes out to our practice several times a year and always leaves us better. We are lucky to have her.
Ashley Taylor ~ Care Coordinator
I have been part of the dental industry for 5 years. I do love teeth! It’s one of the first things I looked for when looking for my husband haha! But I do love seeing patients feel happier about the work that they are getting done. I love getting to know new people! I am originally from Teton, Idaho I love traveling, playing basketball, baking, snowboarding, and hanging out with family and friends. Working at Total Care Dental is so much fun and I learn new things every day!
Angie Keyes ~ Treatment Coordinator
Angie or "Anj" has been married for 30 years and has two awesome children and two of the most amazing and beautiful grandchildren a gal could ask for! She has been in the field of dentistry for 14 years and loves to run, fish and go kayaking. Ang loves jewelry, shopping and especially traveling to to WARM places. She feels like she's working at the best dental office in the world and we are thrilled to have her with us!
Toafia Jestice ~ Dental Assistant
Toa just started working in the dental field last December, and is doing very well here at Total Care Dental. She loves to hang out with her big family of six siblings. She enjoys working out, hiking and going on scenic drives. Her favorite thing about being in the dental world is helping people feel comfortable and is great with fearful patients. She just married six months ago and is living happily ever after with her husband that she met at BYU Idaho.
Ashley Kate Houghton-Financial Coordinator
Because we have multiple Ashley’s at our practice, we call this Ashley…Kate! She has been in the dental field for two years and the health field for five. She is one of finance coordinators and we are thrilled to have her and her skills on our team. Kate loves hiking and traveling and spends all the time she can on DIY projects. She beautifully refinishes old furniture and says, “Crafts are where it’s at”! She has a huge family including four sisters and a brother and she is child number four!
Ashlee Crosby ~ Dental Assistant
She has been in dental for 10 years now and joined Total Care Dental last February. Ashlee enjoys being able to help patients on their health journey and seeing the positive outcomes. She loves woodwork and building things, such as end tables, shelves and benches! When she isn’t working, she is happy hanging out with her four children. Fun fact…Ashlee can do a double back flip and identify the different flavors of Skittles while blindfolded.
Kailey Jean Tokunaga ~ Scheduling Specialist
Kailey comes to us from Hawaii and has worked in the dental field for six years. She keeps our schedule in tip-top shape which can be like a complicated Tetrus game at times. Kailey loves running, the beach and hiking. She was born in Maui, hula dances and fun fact…she loves Spam! Making new friends and helping others is her favorite part of dentistry.
Toni Linsenmeyer ~ Marketing
Jens Jorgensen ~ Marketing
Josh Jorgensen ~ Marketing
Total Care Dental... About Hope, Health, and You!
At Total Care Dental, we understand that switching to a new dentist, or finding a new dentist can be a worrisome task. You want to find someone who is professional, offers services that you need or want, and provides a friendly atmosphere. We believe we meet that standard and beyond. Follow one of the steps below and have your most enjoyable dental visit ever!